dgb88 Terms & Conditions
This document sets out all the terms, rights, and responsibilities that apply to use of the dgb88 platform. Please read it in full before opening an account.
dgb88 is a safe and reliable online gaming platform for users in Bangladesh. These terms and conditions ("Terms") apply to the dgb88 platform and all of its related services. This document forms a binding agreement between the organization operating the platform ("we", "our") and the user ("you", "member"). We reserve the right to modify these Terms at any time, and members will be notified of any significant changes.
Table of Contents
- 1. Definitions & Interpretation
- 2. Eligibility Requirements
- 3. Account Registration
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension & Closure
- 9. Privacy & Security
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact
1. Definitions & Interpretation
The following terms used in these conditions are defined as follows:
- "Platform" — The dgb88 website and all related digital services.
- "Member" or "User" — Any person who has registered on the platform or is using its services.
- "Account" — Each member's personal gaming account.
- "Funds" — Money deposited and held in a member's account.
- "Bonus" — Any promotional credit or reward granted by the platform.
- "Bet" — Money spent to participate in any game.
- "Wagering Requirement" — The obligation to place a specified amount in bets before bonus funds can be withdrawn.
Throughout these Terms, singular words may be used in the plural sense and plural words in the singular sense where the context so requires.
2. Eligibility Requirements
To create an account and use the services on the dgb88 platform, the following eligibility criteria must be met:
Age: You must be at least 21 years old. Use of the platform by minors is strictly prohibited. The platform may request documents for age verification at any time.
Identity: You must register using your real identity. Registering with false information is a clear violation of these Terms.
One Account: Each person may operate only one account. Multiple accounts under the same person's name are prohibited.
Mental Capacity: You must be legally competent and of sound mind. If you believe you are suffering from a gambling addiction, please read our responsible gaming guidelines.
3. Account Registration
To complete the registration process, you must provide accurate and complete personal information, including:
- Full name (as per national ID or passport)
- Active mobile number
- Valid email address (if applicable)
- Date of birth
Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. This information must not be shared with any third party. Any unauthorized access to your account must be reported immediately to [email protected].
Identity Verification (KYC)
dgb88 may request documents for identity verification at any time. These may include:
- Copy of national ID or passport
- Bank statement or mobile banking records
- Utility bill (for address verification)
If documents are not submitted, account activity may be temporarily restricted.
4. Deposits & Withdrawals
Deposit Terms
The following payment methods are currently supported on the dgb88 platform:
- Mobile Banking: bKash, Nagad, Rocket, Upay
- Bank Transfer: Major commercial banks in Bangladesh (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank)
Minimum Withdrawal: ৳500.
Deposited amounts are processed to reach your account immediately. However, minor delays may occur due to banking and mobile network conditions.
Withdrawal Terms
A verified account is required to make a withdrawal. Withdrawal requests are generally processed within 1 hour. Funds will only be returned to the same payment method used for the deposit.
Withdrawal requests may be rejected or delayed in the following circumstances:
- Account verification is not complete
- Wagering requirement for an active bonus has not been met
- Suspicion of fraudulent activity
- Suspicion of using a third-party payment method
Currency
All transactions on the platform will be conducted in Bangladeshi Taka (৳/BDT).
5. Bonuses & Promotions
Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example:
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
- Deposit ৳18,000 → ৳8,000 bonus → total balance ৳26,000
Wagering Requirement
The wagering requirement for the welcome bonus is 15 times the bonus amount. This is calculated on the bonus amount only, not on the deposit plus bonus.
General Bonus Terms
- Each member will receive the welcome bonus only once.
- Bonus funds cannot be withdrawn directly — only winnings earned from the bonus become withdrawable after the wagering requirement is met.
- Any attempt to obtain a bonus through fraudulent means will result in account closure.
- dgb88 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Requesting a withdrawal while any active bonus is in place may result in the bonus being cancelled.
VIP Program
dgb88's VIP program has 4 tiers, each providing weekly cashback:
- Bronze: Up to 0.4% weekly cashback
- Silver: Up to 0.8% weekly cashback
- Gold: Up to 1.1% weekly cashback
- Platinum: Up to 1.5% weekly cashback
Progression to a higher tier depends on your activity and consistency on the platform. The support team can provide further details on VIP tier benefits.
6. Gaming Rules
The dgb88 platform offers various types of games including slots, fishing games, sports betting, and live casino. Each game has its own rules, which are available within the game itself.
Technical Issues
If a technical problem occurs mid-game — such as an internet disconnection or server issue — the result of that round will be verified based on server-side logs. The server's records will be considered final.
Fair Play
All games on the dgb88 platform are operated through verified and certified software providers. Fairness of play is ensured using a Random Number Generator (RNG). There is no manual intervention in determining outcomes.
Betting Limits
Each game has specific minimum and maximum bet limits, which are displayed in the game interface. Bets placed in violation of these limits will be considered void.
7. Prohibited Activities
The following activities are strictly prohibited on the dgb88 platform:
Fraud & Manipulation: Attempting to influence game outcomes using bots, automated software, artificial intelligence, or any other technical method.
Money Laundering: Any attempt to legitimize funds obtained from illegal sources through the platform. dgb88 complies with Anti-Money Laundering (AML) policy and suspicious transactions will be reported to the authorities.
Multiple Accounts: Operating more than one account with the intent of unfairly claiming bonus benefits.
Third-Party Transactions: Depositing or withdrawing using another person's bank account or mobile banking number.
System Exploitation: Identifying any technical vulnerability or bug in the platform and using it for unfair advantage. Any such vulnerability should be reported to the support team immediately.
Harassment: Threatening, abusing, or harassing other members or platform staff.
8. Account Suspension & Closure
Suspension by the Platform
dgb88 may suspend or close any account at any time for the following reasons:
- Violation of the Terms
- Incomplete or false identity verification information
- Suspicious or fraudulent activity
- Order from a court or regulatory authority
- Security concerns
Closure by the Member
You may request to close your account at any time. Send the request via live chat or email. You will be given the opportunity to withdraw verified funds before the account is closed (provided no bonus restrictions apply).
Self-Exclusion
As part of responsible gaming, you may temporarily deactivate your account for a set period. Contact our support team for more information.
9. Privacy & Security
dgb88 uses SSL encryption technology to keep your personal and financial information secure. Full details on how your information is collected, used, and protected can be found in our Privacy Policy.
The platform may use your information for the following purposes:
- Account management and identity verification
- Transaction processing
- Fraud prevention and security assurance
- Compliance with legal obligations
- Informing members about relevant offers (with member consent)
Your personal information is not sold or unnecessarily shared with third parties. Information may only be disclosed when required by legal obligation or court order.
10. Responsible Gaming
dgb88 believes that online gaming is a form of entertainment and should always be enjoyed within limits. We encourage our members to play responsibly.
Responsible Gaming Guidelines
- Only spend money that you can afford to lose.
- Set a fixed budget for gaming and stick to it.
- Avoid placing larger bets to try to recover money you have lost.
- Take regular breaks and do not treat gaming as the only source of entertainment in your life.
- Avoid gaming when you are under stress or feeling low.
If you feel that gaming is having a negative impact on your life or family, please visit our Responsible Gaming page. Our support team can help you set limits or self-exclude.
11. Limitation of Liability
dgb88 bears no liability in the following cases:
- Service disruptions caused by technical issues from third parties (internet service providers, mobile networks, etc.)
- Security breaches resulting from the user's own actions (sharing passwords, clicking phishing links)
- Losses caused by unexpected technical errors or server outages (however, in cases of verified loss, a reasonable resolution will be sought)
- Financial losses resulting from the user's own gaming decisions
- Force majeure events — such as natural disasters, government directives, or war
The platform's maximum liability in any case will be equivalent to the amount deposited by the user in that month.
12. Dispute Resolution
Filing a Complaint
If you have any dispute or complaint, please contact our support team first:
- Live Chat: Available directly on the site 24/7
- Email: [email protected]
When filing a complaint, please include the following information:
- Your account details
- Date and time of the incident
- A detailed description of the issue
- Relevant screenshots or evidence (if available)
Resolution Process
Complaints received will be reviewed and resolved as quickly as possible. Complex matters may take more time, and you will be kept updated in such cases. Server logs and records will be considered the basis for final decisions.
13. Changes to Terms
dgb88 reserves the right to modify these terms and conditions at any time. In the event of changes:
- A notice will be posted on the platform for significant changes.
- Updated terms will take effect from the date they are published.
- Continued use of the platform after changes are made will be considered as your acceptance of the new terms.
- If you do not agree with the new terms, you may request to close your account.
It is recommended that you visit this page regularly to stay up to date.
14. Contact Us
If you have any questions or comments about these terms and conditions, please get in touch with us:
- Email: [email protected]
- Live Chat: 24/7 — available directly on the site
- Support Language: Bengali and English
Our team is always ready to answer any questions you may have.